Ray
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Activity overview
Latest activity by Ray-
Ray created an article,
Do you ship discretely?
All products shipped from Kraken are labeled only with our return address, packaged in materials provided by the courier.
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Ray created an article,
Who is Kraken's preferred courier?
While Kraken offers both the shipping services of UPS and USPS, we've had the best luck with UPS. This isn't to say that we've had a negative experience in using USPS, however the shipping tools a...
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Ray created an article,
I'd like to phone in my order. Is this possible?
Sorry, no. All orders placed must be done so on the website. We cannot process your payment or order over the phone. Our products are not browse-able over the phone. You can contact our Cus...
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Ray created an article,
What is Kraken's return policy?
While our return policy can be found here, the short of it is that we're willing to accept a return on any unopened, sealed and untampered product as long as the customer contacts us within thirty ...
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Ray created an article,
Do you offer your products in bulk?
Yes, we offer a variety of products in bulk sizes. You can find all of them here. We also have a Wholesale program!! To join our wholesale program, you'll need to own a verified business that deal...
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Ray created an article,
Can I suggest a product for you to carry?
We can only do our best! Simply use our contact form and send on a message. We'll be in touch!
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Ray created an article,
Do you guarantee the delivery of your products?
Yes, most definitely. Plus, if you are at any time unhappy with your order, please reach out to us via either our contact form or by sending an email to support@krakenkratom.com We'll make it r...
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Ray created an article,
Do you regularly test your products?
Yes, we work closely with a food lab to test for alkaloid content as well as contaminants. We do our best to update product descriptions with this information and each product label contains a lot...
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Ray created an article,
Is the product pictured the same product I will receive?
Yes, and well, no. While the product you'll receive is not the exact same product in the picture, all of our inventory is examined and inspected on arrival or before shipment. If our photos dif...
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Ray created an article,
When will my order be processed?
All Kraken orders are both processed and shipped same-day, Monday through Saturday, as long as they are placed before 2PM Pacific Time.