Ray
- Total activity 28
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 10
Articles
Recent activity by Ray Sort by recent activity-
Your community is ready for users
The Help Center is made up of two parts: a knowledge base and a separate community platform. The community consists of questions and answers organized by topic. Questions can include ideas, tips, o...
-
I'd like to phone in my order. Is this possible?
Sorry, no. All orders placed must be done so on the website. We cannot process your payment or order over the phone. Our products are not browse-able over the phone. You can contact our Cus...
-
Do you ship discretely?
All products shipped from Kraken are labeled only with our return address, packaged in materials provided by the courier.
-
Is the product pictured the same product I will receive?
Yes, and well, no. While the product you'll receive is not the exact same product in the picture, all of our inventory is examined and inspected on arrival or before shipment. If our photos dif...
-
Do you regularly test your products?
Yes, we work closely with a food lab to test for alkaloid content as well as contaminants. We do our best to update product descriptions with this information and each product label contains a lot...
-
When will my order be processed?
All Kraken orders are both processed and shipped same-day, Monday through Saturday, as long as they are placed before 2PM Pacific Time.
-
Can I suggest a product for you to carry?
We can only do our best! Simply use our contact form and send on a message. We'll be in touch!
-
Will I receive tracking on my package?
Yes, definitely. Once your order is processed, an email is dispatched from ShipStation plus either USPS or UPS indicating your order status and tracking information. All orders will receive this...
-
Do you offer your products in bulk?
Yes, we offer a variety of products in bulk sizes. You can find all of them here. We also have a Wholesale program!! To join our wholesale program, you'll need to own a verified business that deal...
-
Can I find my tracking information on the Kraken website?
Yes, definitely. The best way to retrieve an order status and tracking information is by visiting your account and viewing your order status online. Simply login using the link https://krakenkr...