Ray
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What is Kraken's return policy?
While our return policy can be found here, the short of it is that we're willing to accept a return on any unopened, sealed and untampered product as long as the customer contacts us within thirty ...
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When will you ship my order?
If placed before the cut-off time of 2PM Pacific Time, your order will ship same-day anywhere between 2PM and 8PM Pacific time, Monday through Saturday. If you don't immediately receive a shipme...
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Who is Kraken's preferred courier?
While Kraken offers both the shipping services of UPS and USPS, we've had the best luck with UPS. This isn't to say that we've had a negative experience in using USPS, however the shipping tools a...
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Do you guarantee the delivery of your products?
Yes, most definitely. Plus, if you are at any time unhappy with your order, please reach out to us via either our contact form or by sending an email to support@krakenkratom.com We'll make it r...